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Frequently Asked Questions 

About Working With Us

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What is a professional organizer?

Professional Organizers are trained, skilled specialists who use their organizing expertise to enhance the lives of their clients. By creating customized organizing systems and teaching organizing skills, they help individuals and businesses take control of their homes and offices and manage their time and lives more efficiently.

Do you have any specialized training?

Yes, Jennifer is a Certified Professional Organizer® and a member of the National Association of Professional Organizers. She has completed educational and experience requirements for professional practices for Productivity and Organizing Professionals. ​

What are the benefits of using an organizer instead of trying to do it myself?

An organizer can save you time, energy, money and stress. Being disorganized increases stress and reduces efficiency. Time and energy get wasted searching for car keys, a client’s file, or that bill you should have paid yesterday. Professional organizers have the expertise, experience, and a large network of trusted resources to help you get organized and stay organized! 


Who can really use a professional organizer?

Anyone who is searching for a better way to bring order and efficiency to their home or work lives. Hiring a professional organizer is not about making your house look “perfect” - it’s about creating and maintaining order, and knowing where your stuff lives.


Where do we start?

We’ll start with a phone call to discuss your specific needs and goals. Then, Efficiency Matters will come to your location, review your space, and put a game plan together. We can get right to work or schedule our first working session for another day.


How long will this take?

Each person’s needs are different. Together, the we’ll discuss timing and determine a schedule. You may want the organizing done immediately or you may want to go at a slower pace working a few hours a week over a month or two.


What are some of the most common reasons that client’s call us?


They are overwhelmed and do not know where to start.

Just looking at the disarray often makes people feel anxious. We know the steps to take to help you prioritize, and keep you focused and working towards your goals


They don’t have the time.

A professional organizer has been trained in space planning and systems which can simplify the process and help you get the job done in a fraction of the time.


They are embarrassed about their clutter and perceived disorganization. 

Efficiency Matters is a member of the National Association of Professional Organizers (NAPO). We adhere to a very strict code of ethics and confidential treatment of client information. We are never judgmental or shocked by your situation. We are excited to help you.


Do you work with a written contract?

Yes, we pride ourselves on our professionalism and on being flexible, but it’s a good idea for all of us to have an agreement on paper, so we can both know what to expect.


Are you insured?

Yes, we have insurance coverage. Insurance coverage provides peace of mind for us and our clients, so we can focus our attention on what we do best – help our clients get organized and stay organized.


How much will it cost to get organized?

We offer a broad choice of options to fit your needs and budget. Our session options range from full-service, hands-on organizing sessions to creating action plans to help you do the work yourself.

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